Exclusive: Schneider Electric's Chief AI Officer Discusses Custom ChatGPT Applications
Schneider Electric is harnessing the power of Microsoft’s Azure OpenAI platform to create advanced chatbot solutions aimed at enhancing employee productivity and enriching customer interactions. Key tools in this initiative include Resource Advisor Client, a data analysis and decision-making copilot; Jo-Chat GPT, an internal conversational assistant; and Knowledge Bot, which supports customer care representatives. They are also launching Finance Advisor, designed to assist financial analysts in their accounting tasks, along with Conversational Search, allowing customers to inquire about products in a natural conversational style. Furthermore, Schneider Electric plans to integrate GitHub Copilot to streamline their creation processes and operational workflows. The Azure OpenAI platform enables companies to craft secure versions of ChatGPT that utilize proprietary data.