Workforce Automation Impacting News Contractors
Workforce automation is set to result in job losses for numerous news contractors. According to reports from The Seattle Times and The Guardian, Microsoft is planning to terminate around 50 news contractors in the US and 27 in the UK after June 30th. This decision is part of a transition to AI-driven news production for MSN, which affects workers responsible for selecting, editing, and curating news stories. Full-time Microsoft employees will not be impacted by these layoffs.
In a statement to The Times, Microsoft emphasized that it regularly evaluates its business operations and may consider "re-deployment" as part of these assessments, clarifying that the contractor reductions are "not the result of the current pandemic."
While the idea of AI curating and generating news is not new, this scenario marks a significant instance where employment at a major platform is directly affected. The critical question remains: will increased automation prove effective? One affected contractor expressed concerns to The Guardian that AI might unintentionally breach "strict editorial guidelines," such as keeping violent content out of immediate view. This situation serves as both an extensive AI test and a strategic move to reduce costs.