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Slack Introduces ChatGPT App: Revolutionizing Team Communication and Collaboration

Home AI News Slack Introduces ChatGPT App: Revolutionizing Team Communication and Collaboration

Updated on November 7 2024

    Slack has joined the wave of generative AI innovation by integrating ChatGPT into its platform. OpenAI has developed a ChatGPT app utilizing Slack's development tools, which is currently available in beta.

    This new app can draft messages and summarize conversations efficiently. Users can select options like "summarize thread" or "draft reply" directly from a thread's menu. The AI-generated summary or response remains private until shared, enhancing communication clarity.

    Additionally, the ChatGPT app provides AI-driven answers and insights on various projects and topics, functioning like a chatbot. This feature is particularly valuable for gathering best practices or researching potential customers. Importantly, Slack assures users that OpenAI will not use any accessed data for further training of its language models.

    In tandem, Salesforce, Slack's parent company, has introduced a generative AI system called Einstein, which incorporates OpenAI technology. This system allows Salesforce users to utilize natural language prompts within their CRM tools, generating content that dynamically adapts to evolving customer information and needs.

    Overall, this integration reflects the rapid expansion of generative AI into mainstream technology, extending its reach beyond search engines and into widely used applications like Slack.

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