The White House Investigates AI Usage in Workforce Monitoring by Companies

The Biden administration is set to investigate the use of artificial intelligence in monitoring and managing workers. A forthcoming blog post from the White House will invite American workers to share their experiences with automated tools in their workplaces.

While acknowledging that these technologies can benefit both employees and employers, the post emphasizes the potential risks. “Constant performance tracking can pressure workers to work too quickly, jeopardizing their safety and mental health,” the report notes. Additionally, it highlights concerns that such technology may deter worker organization and contribute to discrimination in pay and discipline.

The blog post seeks input from a diverse range of stakeholders, including researchers, advocacy groups, and employers. The administration is particularly interested in hearing about necessary regulations and enforcement actions to address the “economic, safety, physical, mental, and emotional impacts” of workplace surveillance technologies.

This initiative follows recent legislation in several states aimed at curbing unreasonable productivity quotas. For example, New York’s Warehouse Worker Protection Act allows workers to request information about their quotas at any time and prohibits companies from imposing productivity demands that interfere with mandated meal and restroom breaks.

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