AI News

HiOperator's QAScout is a new AI-powered tool aimed at enhancing customer support quality assurance by providing real-time insights into agent interactions. It scores every conversation, allowing businesses to proactively identify issues, improve performance, and integrate seamlessly with existing systems, fostering a culture of continuous improvement.

Nvidia's GPUs are in high demand, driving significant investments in AI companies like Lambda and CoreWeave. Nvidia controls over 80% of the high-end AI chip market, attracting startups eager for its H100 GPUs. Amid concerns about supply, predictions for falling GPU prices are emerging.

Google has introduced Gemini 1.5, enhancing its conversational AI with improved efficiency and a million-token context window for better long-form reasoning. This allows for significant content analysis and summarization. Public availability is uncertain, but Google is offering limited access through Vertex AI. The company aims to solidify its AI leadership while developing responsibly.

iWot Productions and D1srupt1ve have partnered to launch *True Source*, featuring an AI service called **One Power** based on *The Wheel of Time*. This interactive platform enhances fan engagement and creator access to lore, fostering personalized experiences. The initial app, *The Guide*, will debut in summer 2024.

Alembic has secured $14 million in Series A funding from WndrCo to revolutionize marketing attribution using pandemic-era contact tracing methods. Their platform links marketing campaigns to sales outcomes, helping companies measure ROI across various channels, addressing CMOs' need for data-driven effectiveness.

In 2023, Apple has made significant strides in on-device generative AI, leveraging its unique vertical integration to optimize models for devices. Recent advancements include efficient LLM techniques, open-source models like Ferret, and user-friendly libraries like MLX. While not directly competing with giants like GPT-4, Apple is poised to enhance generative AI on its devices.

Vectara has launched a new chatbot module using Retrieval Augmented Generation (RAG) and Boomerang vector embeddings to enhance accuracy and reduce hallucinations. The module supports persistent conversation history, allowing easy integration and future enhancements for enterprise management and bias mitigation in responses.

State-sponsored hacking groups are using generative AI tools to enhance cyberattacks, as reported by Microsoft and OpenAI. Hackers from nations like China, Russia, North Korea, and Iran leverage GAI for tasks such as phishing and research. OpenAI has suspended access for these groups and is actively working to identify and disrupt malicious activities.

The Shotline, a project by parents of a Parkland shooting victim, utilizes AI to recreate the voices of children lost to gun violence, making automated calls to lawmakers for stricter gun laws. Over 8,000 calls have been made, sparking ethical debates about AI-generated deepfakes.

San Francisco startup Rasa has raised $30 million in Series C funding, co-led by StepStone Group and PayPal Ventures, aiming to enhance enterprise customer service with generative AI. Their platform, Rasa Pro, enables businesses to create customizable conversational AI solutions, attracting major clients like Adobe and American Express. Rasa plans to invest in R&D and marketing to expand its reach in the rapidly growing conversational AI market, currently valued at $10.7 billion.

Menlo Security's research highlights urgent cybersecurity risks from the rapid adoption of generative AI tools like ChatGPT in enterprises. With generative AI site visits up 100% and security measures often inadequate, businesses must enhance their strategies to prevent vulnerabilities and AI-driven threats.

Salesforce has launched Slack AI, enhancing productivity with features like channel summaries, thread recaps, and AI-powered search. These tools streamline information retrieval, saving users significant time. Focused on data privacy, the AI models cater to U.S. and U.K. Enterprise users, with plans for future expansion.

While companies like OpenAI and Anthropic are making strides in enabling users to interact with artificial intelligence using everyday language, a London startup named Basecamp Research has raised $60 million to explore a new frontier. The company is developing an AI agent that not only answers questions about biology and environmental biodiversity but also generates novel insights beyond human capabilities.