How Microsoft Teams is Leveraging AI to Minimize Awkward Interruptions During Video Calls

Microsoft is enhancing video chat experiences with AI-based voice quality improvements designed to make conversations clearer for all participants. According to Tech media outlet, these new machine learning models will help reduce echoes and minimize interruptions caused by echo-related overlaps. While they won’t stop disruptive individuals from dominating discussions, they can assist in making important points without derailing the overall conversation.

This innovative technology employs approximately 100,000 simulated environments and leverages insights from 30,000 hours of recorded speech. Additionally, Microsoft has engaged regular Teams users to record their voices, enabling the software to recognize a wide range of devices. Importantly, the processing occurs directly on users' devices, allowing for faster echo reduction and broad accessibility.

The feature is now available after extensive testing and includes other upgrades, such as AI enhancements for video calls with limited bandwidth and improved text display optimization. While these enhancements may not sway users to abandon platforms like Zoom or Google Meet, they could provide a compelling reason to consider Microsoft Teams, especially for organizations that frequently engage in virtual meetings.

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