The Federal Communications Commission (FCC) has proposed new rules mandating that robocallers disclose their use of artificial intelligence (AI) in phone calls and text messages. This proposal expands on the FCC's existing ban against making AI-generated robocalls without the explicit prior consent of the recipient. The FCC now aims to require callers to inform individuals whether they plan to use AI for any future communications when seeking that consent.
Under the proposed regulations, similar disclosures will be necessary for all AI-generated calls, which the FCC notes carry an increased risk of fraud and scams. The agency defines an "AI-generated call" as any communication employing technology to create either an artificial or prerecorded voice or text using computational methods, including machine learning and predictive algorithms.
Additionally, the FCC intends to provide an exception for individuals with speech and hearing disabilities using AI-generated voice software for outbound calls. These calls must not include unsolicited advertisements, and recipients should not incur charges for them. The agency is seeking input on potential abuses of this exemption and how it might update its rules to prevent such misuse.