Rep AI Home is Shopify's inaugural AI Sales Concierge chatbot designed specifically for eCommerce. It utilizes a combination of advanced AIs—the Rescue Algorithm and ChatGPT—to create tailored shopping experiences for customers.
To get started with Rep AI Home, merchants can easily sign up for a free trial or schedule a demo. The AI seamlessly analyzes the merchant's website to deliver a ChatGPT-powered conversational shopping assistant. This assistant manages the entire shopping journey, including the checkout process, all within the chat interface. Merchants can inquire about anything related to their site, and Rep will deliver precise and context-aware answers. It comprehends natural language and suggests complementary products to boost upsells and enhance average order value. Furthermore, Rep employs the Rescue Algorithm to anticipate when a shopper may leave the site, initiating a conversation to re-engage them. With multi-language support, contextual dialogues, and 24/7 availability, Rep ensures an exceptional shopping experience.