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Rep AI Home
What is Rep AI Home?
Rep AI Home is Shopify's inaugural AI Sales Concierge chatbot designed specifically for eCommerce. It utilizes a combination of advanced AIs—the Rescue Algorithm and ChatGPT—to create tailored shopping experiences for customers.
How to use Rep AI Home？
To get started with Rep AI Home, merchants can easily sign up for a free trial or schedule a demo. The AI seamlessly analyzes the merchant's website to deliver a ChatGPT-powered conversational shopping assistant. This assistant manages the entire shopping journey, including the checkout process, all within the chat interface. Merchants can inquire about anything related to their site, and Rep will deliver precise and context-aware answers. It comprehends natural language and suggests complementary products to boost upsells and enhance average order value. Furthermore, Rep employs the Rescue Algorithm to anticipate when a shopper may leave the site, initiating a conversation to re-engage them. With multi-language support, contextual dialogues, and 24/7 availability, Rep ensures an exceptional shopping experience.
Rep AI Home 's Core Features
Conversational shopping assistant powered by ChatGPT
AI continuously scans the website for updates
AI answers product-related questions in a conversational manner
Supports multi-language
Helps shoppers find desired products quickly
Recommends complementary products for upsells
Rescue Algorithm predicts when shoppers are about to leave and engages them in conversation to bring them back
Rep AI Home 's Use Cases
Personalized and guided shopping experiences for customers
Increased conversion rates
Increased average order value
Improved customer engagement and satisfaction
Efficiently directing customers to the right product
Upselling and recommending products to customers
Boosting eCommerce sales
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