Classificação
Help.center
O que é Help.center?
Help.center is a comprehensive customer support knowledge base solution, enhanced by chatGPT technology. It features an AI-driven search and chat widget, allowing customers to quickly find answers and receive support in an engaging, conversational manner.
Como usar Help.center？
Enhance your customer support experience with Help.center by setting up yourcompany.help.center as your dedicated support site. Customers can quickly access answers through our AI-powered search feature. Incorporate an AI chat widget on your website to offer real-time, conversational assistance. Our AI continually learns and evolves based on your help articles, and you can boost its effectiveness by adding more information. Help.center simplifies the creation and management of a self-service documentation portal, helping to decrease support ticket volume and elevate customer satisfaction.
Principais Recursos de Help.center
AI-powered knowledge base
AI search functionality
AI chat widget
Self-service documentation portal
Automatic learning and improvement
Multilingual support
24/7 customer support
Easy-to-use article editor
Integration with external support tools
Casos de Uso de Help.center
Reducing support tickets
Improving resolution times
Enhancing customer satisfaction
Empowering customers through self-service
Providing instant answers and support
Creating a streamlined support process
Offering 24/7 customer support even when agents are unavailable
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