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Mava
Что такое Mava?
Mava is an AI-driven customer support platform designed to seamlessly integrate with your community channels. With Mava, you can effortlessly manage support requests through a unified inbox, monitor essential metrics, and leverage AI for automated responses in both private tickets and public Discord channels—available 24/7 and supporting over 100 languages.
Как использовать Mava？
Effortlessly enhance your community support through a unified and secure dashboard that integrates multiple channels. Quickly train Mava's AI in just minutes by utilizing your existing support content from GitHub, Google Docs, and your website. Engage with users on their preferred platforms, including web chat, Telegram, and Discord Ticket Bot. Elevate your support operations by analyzing support metrics and turning user feedback into valuable insights.
Ключевые функции Mava
Manage support requests from a shared inbox
Automatically respond within private tickets & public Discord channels, 24/7
Support users in private tickets and public channels
Seamlessly hand over support tickets AI can't resolve to human agents
Connect with users on web chat, Telegram, and Discord Ticket Bot
Access support metrics to enhance support performance
Transform user feedback into actionable insights
Сценарии использования Mava
Customer support for community-driven companies
Effortless support across multiple channels
Automated responses in multiple languages
Optimize support operations
Enhance user experience
Track and analyze support metrics
Часто задаваемые вопросы от Mava
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What is Mava?
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How does Mava work?
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What channels can Mava support?
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Can Mava handle support in multiple languages?
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What metrics can I access with Mava?
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