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Kore.ai

Kore.ai

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Introdução:
Kore.ai provides innovative AI-driven assistants designed to enhance and automate both customer and employee experiences, streamlining interactions and boosting efficiency.
Adicionado em:
abril 7 2023
Redes Sociais & E-mail:
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Kore.ai Informações da Ferramenta de IA

O que é Kore.ai?

Kore.ai is a leading Conversational AI technology company dedicated to enhancing customer and employee experiences through AI-driven solutions. They specialize in delivering virtual assistants and process assistants that leverage conversational AI, streamlining both front-office and back-office interactions across diverse industries.

Como usar Kore.ai？

To utilize Kore.ai, you can implement their conversational AI-first virtual assistants and process assistants. These AI-driven assistants cater to a variety of sectors and roles, including banking, insurance, healthcare, retail, sales, marketing, finance, IT support, and HR support. They can be integrated across both voice and digital channels to deliver convenient, timely, and personalized service experiences for customers and employees. Additionally, Kore.ai provides the XO Platform, which combines conversational AI with digital user experience to enhance both customer and employee interactions.

Principais Recursos de Kore.ai

Conversational AI-first virtual assistants and process assistants

XO Platform for blending conversational AI and digital UX

SmartAssist - AI-Native Contact Center as a Service

WorkAssist - AI-first collaborative workspace

Customer Experience Optimization (CxO)

BankAssist - Conversational banking

SearchAssist - Cognitive search with conversational support

HealthAssist - Enterprise Conversational AI for healthcare

AgentAssist - Real-time AI-powered agent assistance

RetailAssist - AI-Native Conversational Commerce Assistant

Employee Experience Optimization (ExO)

IT Assist - AI-powered assistant for IT support

HR Assist - AI-powered assistant for HR support

ProcureAssist - AI-Native Procurement Virtual Assistant

Casos de Uso de Kore.ai

#1

Banking

#2

Insurance

#3

Healthcare

#4

Retail

#5

Telecom

#6

Travel

#7

Hospitality

#8

Media & Entertainment

#9

UtilitiesSalesMarketingFinanceIT SupportHR SupportAgent AssistantCustomer Support

Perguntas Frequentes de Kore.ai

What industries can benefit from Kore.ai?

What functions within an organization can benefit from Kore.ai?

What is XO Platform?

How can Kore.ai help with customer experience optimization?

How can Kore.ai help with employee experience optimization?

Is pricing information available on the website?

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Tags de Kore.ai

IA Conversacional Assistentes Virtuais Assistentes de Processo Experiência do Cliente Experiência do Empregado centro de contato Plataformas de IA Automação Inteligente Canais Digitais Espaço de Trabalho Colaborativo Comércio Conversacional Busca Cognitiva Saúde Suporte de TI Suporte de RH Aquisição