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Glassix
What is Glassix?
Glassix is an advanced AI-driven unified messaging platform that enhances customer interactions by seamlessly integrating all digital communication channels. This includes instant messaging apps, SMS, email, live chat, and social media, making it easier for businesses to manage and respond to customer inquiries.
How to use Glassix？
Streamline your business communications with Glassix. Enjoy a single unified inbox that consolidates messages from various channels and chatbots. Dynamically assign conversations to skilled agents and personalize routing rules for efficient triage at scale. Ensure continuity of conversations across channels and departments for a seamless omnichannel experience. Easily share multimedia content like videos, images, voice notes, and digitally signed documents. Utilize the Glassix visual chatbot builder to craft automated flows integrated with Conversational AI, allowing you to deploy them across all channels with a single click.
Glassix's Core Features
Unified inbox, Messaging channels, Chatbots & conversational AI, Cross channel continuity, Customer conversation history, Rich media & large file sharing, Visual chatbot builder, Cross channel chatbot flows, Chatbots coupled with Conversational AI, Real-time agent takeover
Glassix's Use Cases
Customer service & support
Sales AI
Marketing AI
FAQ from Glassix
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What is Glassix?
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What channels does Glassix support?
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Can I share videos and images through Glassix?
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Does Glassix have a chatbot builder?
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Is real-time agent takeover available in Glassix?
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What industries can benefit from Glassix?
Glassix Reviews (0)
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